Case Studies

NATIONAL RETAILER

OVERVIEW

The client is a national retailer with a sophisticated transportation network with very specific requirements for billing, auditing, accounting and reporting. The client has high shipment volumes and required efficient back end and front end tools.

This client utilizes most of our services. Our freight audit and payment solution is tailored to their needs.

OUR SOLUTION

Intune worked closely with the client’s team for about 60 days prior to the cutover date to configure, customize and test the systems and processes. The actual cutover was completed in 30 days. Small package auditing was cutover to Intune first. This was followed by other carriers with other modes of transport.

The transition was smooth and running very efficiently after about 30 days for all modes and to everyone’s expectations. Intune received compliments from numerous carriers and internal users after the implementation

CLIENT BENEFITS

On-time and Accurate payments
Improved Audit for all modes
Increased Small Package recovery amounts
High Carrier satisfaction and improved communication
High percentage of Electronic invoicing
Custom invoicing/matching solutions for several of their strategic carriers
Improved visibility

MATERIALS MANUFACTURER

OVERVIEW

This client is a large international materials manufacturer with multiple divisions. Their products have reached almost every corner of the world. The client required a better freight audit and payment solution across divisions. Most divisions operate independently with unique accounting systems and transportation networks. The client’s A/P and IT resources were stretched thin and Intune was challenged with implementing services to improve freight audit, visibility and efficiency.

OUR SOLUTION

Intune worked closely with each division to understand the current processes and suggest solutions to improve freight audit, account coding, payment and reporting while also saving time for staff. Intune spent a great deal of time working on data interfaces, accounting, processing rules and reporting requirements utilizing parallel test data.

It was very important that each division was comfortable with the solution. Each transition was very smooth due to the extensive preparation and testing. Increase audit savings and time savings were realized very quickly. Intune also worked on standardizing dashboards and reporting for corporate visibility which is yielding benefits of additional cost avoidance opportunities.

CLIENT BENEFITS

Improved Audit savings
Increased Small Package recovery amounts
Reduced workload for A/P and IT departments
Improved visibility to freight data at division and corporate levels
Improved data quality
More accurate account allocations
Improved Support for users and carriers
Assistance with internal cost avoidance projects across divisions

TEXTILE MANUFACTURER

OVERVIEW

This client is a USA based textile manufacturer with multiple divisions and an international supply chain network. The client had a very manual and disconnected freight audit and payment process before working with Intune. The client’s transportation personnel were spending numerous hours entering, auditing and account coding freight invoices.

OUR SOLUTION

Intune worked closely with the client to understand the current processes and suggest solutions to improve freight audit, account coding, payment and reporting while also saving time for transportation and A/P staff.

Intune also worked on standardizing dashboards and reporting for corporate visibility which is yielding benefits of additional cost avoidance opportunities.